Welcome to SL VOYO! We appreciate your interest in traveling with us and look forward to providing you with an exceptional travel experience. Below, you will find our detailed cancellation and refund policies for our tours. Please review these carefully to understand the conditions under which refunds or cancellations can be processed.
Upon booking through our website, an initial email will be sent indicating available slots for your desired tour.
Once availability is confirmed, a subsequent email will be sent, providing you with a link to add your booking details. To complete the booking process, kindly register on our platform. This step is essential for finalizing your reservation and proceeding with payment procedures.
Following successful payment, you will receive a confirmation email stating that your payment has been received, and your tour is scheduled to commence.
By confirming your reservation, you acknowledge that you have read, understood, and agreed to the cancellation and refund policies stated above. We appreciate your understanding and are here to help with any further information you may need.
Thank you for choosing SL VOYO. We look forward to providing you with an exceptional travel experience.
Thank you for choosing SL VOYO for your one-day tour booking. We value your satisfaction and strive to provide you with a memorable tour experience.
Certain circumstances do not qualify for a refund, including:
Refunds will be processed within 2 to 5 business days after the cancellation request is approved. The refund will be credited to your original method of payment, excluding any potential bank charges.
If you have any questions or concerns regarding our refund policy or need assistance with your booking, please contact our customer support team. We are here to assist you and ensure your experience with SL VOYO is enjoyable and hassle-free.
Please be sure to check your email for important updates throughout the booking process. We look forward to providing you with a seamless and enjoyable experience with SL VOYO.